Image of the book Conflict Is an Opportunity and the book Changing the Conversation, by Dana Caspersen

BOOKS OVERVIEW & INFORMATION

CONFLICT IS AN OPPORTUNITY:
20 FUNDAMENTAL DECISIONS FOR NAVIGATING DIFFICULT TIMES

Image of the book Conflict Is an Opportunity, 20 Fundamental Decisions for Navigating Difficult Times, by Dana Caspersen

Bookshop
Amazon
Barnes and Noble

ISBN paperback: 9798881802691

Conflict specialist Dana Caspersen sheds light on the twenty fundamental decisions faced in any conflict, providing a powerful practice for tackling these decisions mindfully.

Conflict Is an Opportunity equips readers to recognize their habits and actions, decipher conflict dynamics, and consciously shape their approach to navigating complex situations in their everyday and professional lives.

Designed by Joost Elffers Books, the cutting-edge production studio behind the New York Times bestseller The 48 Laws of Power, this elegant full-color book guides readers to strengthen their capacity to understand the landscape of conflict and take skillful action to move toward constructive change.

  • A powerful resource for anyone looking to shift their perspective and handle conflict with greater skill and awareness.

    Readers’ Favorite

  • An invaluable workbook and reference tool for leaders, educators, mediators, and anyone seeking to navigate difficult conversations with confidence and clarity.

    Adam Gersch
    Founder and CEO
    Global Mediation

  • I could easily see this becoming a professional development tool for leadership teams across a variety of industries.

    Netgalley

  • Start at the beginning or open it to any page to gain insight and direction through interpersonal conflict journeys. This is an incredible resource.

    Paula Drouin
    Founder and president of ADR International Group Inc.
    and ADR Learning Institute

  • Dana Caspersen’s approach to conflict resolution has reshaped how I navigate difficult encounters. This shift has been invaluable in managing my team and working with clients.

    Ann A. Helmus
    PhD, Clinical Neuropsychologist
    Founder and CEO of NESCA, pc.

  • An important perspective with concrete methods to change both our thinking and our doing, our theories and our practices.

    Susan Sorbati
    Director, The Center for the Advancement of Public Action
    Founder, the Conflict Resolution Program
    Bennington College

  • Quite the accomplishment—imaginative, practical, concise, and yet comprehensive. A tremendously useful and creative book.

    Bernie Mayer
    Professor of Dispute Resolution
    The Werner Institute
    Creighton University

Image of the book Changing the Conversation, the 17 Principles of Conflict Resolution, by Dana Caspersen.

CHANGING THE CONVERSATION
THE 17 PRINCIPLES OF CONFLICT RESOLUTION

Bookshop
Amazon
Barnes and Noble

ISBN: 9780143126867 / 0143126865

This bestselling manual teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Filled with real-life examples and easy-to-grasp exercises, Changing the Conversation is beautifully packaged in a graphic, two-color format designed by Joost Ellfers.

Rich and concise, this book offers readers an invaluable tool for stepping into conflicts of all kinds with robust curiosity, concrete skill, and a persistent sense of possibility.

  • …an innovative look at conflict resolution that will be an eye-opener.

    Bookpage

  • This intriguing book covers a lot of ground. The basic themes of communication, respect, curiosity, and willingness to consider alternative points of view can get you through many of life’s toughest moments with the people who matter most to you.

    psychologytoday.com

  • A striking visual design by the book packager Joost Elffers, lays out 17 principles that Ms. Caspersen described as “a practical and action-based way of unpacking conflict so that we can see it as a series of manageable decisions about what we do."

    The New York Times

  • As Caspersen deftly distilled the essence of myriad strategies to resolve interpersonal conflict, Elffers similarly crafted an experiential product. Ultimately, they collectively created a valuable contribution to conflict resolution practices in the popular literature.

    ACResolution Magazine

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